Good Fibers.com
in Pleasant Hill, Oregon

by Barbara Bertsch
(Pleasant Hill, Oregon)


GoodFibers.com is no longer on-line. I have research other company that produce organic cotton.

FiberCo, Inc, originally the Ray C. Clark Co, was established over Fifty years ago in Fort Worth, Texas. We built a strong reputation in the Garnetting and Needle Punch Industries.

Check out Fibers Company Inc.

Comments for Good Fibers.com
in Pleasant Hill, Oregon

Average Rating starstarstarstar

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Jan 08, 2016
Rating
starstarstarstarstar 		Scam Business
by: Anonymous

Happy to take your money, but will not send merchandise, return phone calls or emails (two months and counting). Have escalated dispute with PayPal and even they have not heard from them.
Jun 07, 2014
Rating
star 		has anyone ever received their products from this company?
by: Anonymous

I would like to hear from anyone else to know if anyone has received the products they ordered.
I am VERY skeptical!!!
I ordered bamboo towels and haven't received them or any response as to whether or not I will received them.
I am very frustrated.
How can I cancel my order?
Jun 07, 2014
Rating
star 		ordered towels but have not received
by: Anonymous

where are my towels?
I ordered them on may 28, 2014,and was promised them them in 7-10 business days.
Still no towels and my credit card has not been debited.
I am so worried that I have given my card info out to these people and they could use it.
I am so frustrated because i purchased these towels for a gift and I believe they will not arrive in time. If ever.
How can this business not answer even e-mail or calls?
I have sent 4 e-mail and called 12 times with not response.
It is shameful.
Jan 22, 2014
Rating
starstarstarstarstar 		Total lack of response
by: Antom Riggs onymous

Barbara, no doubt you have had some family issues, but there is really no excuse for not responding to phone or email regarding orders and returns. I suggest you get a friend to return those messages if you can not, no excuses after the fact. Not hard to do if you want to continue in business.
Jan 19, 2014
Rating
starstarstarstarstar 		Please reply!
by: Anonymous

Barbara:
In the past week I've left four phone messages and sent one e-mail regarding an order and return. Please reply asap regarding order number 12673 so that I don't take this issue to my credit card company due to lack of response.
Thank You!
J.S.
Jan 19, 2014
Rating
starstarstarstarstar 		Please reply!
by: Anonymous

Barbara:
In the past week I've left four phone messages and sent one e-mail regarding an order and return. Please reply asap regarding order number 12673 so that I don't take this issue to my credit card company due to lack of response.
Thank You!
J.S.
Nov 22, 2013
Rating
starstarstarstarstar 		Regarding the Feedback
by: Live the Organic Life

Thank you for your reply. I understand. I will follow up in a few days with my readers and to see if they received their items and obtain the customer service they deserve. Thank you.
Nov 21, 2013
Rating
starstarstarstarstar 		We want to resolve any problems
by: Barbara Bertsch

I would like to assure you that Good Fibers is an honorable company, a legitimate business with honest values. I apologize for any problems with getting your order out. We are working to resolve any problems and want to provide the best service possible but sometimes life happens and we have had to be away to take care of family. I apologize and am working to resolve any issues with orders. We have thousands of satisfied customers and want to take care of all.

Nov 21, 2013
Rating
star 		I've been charged but no items!
by: Anonymous

Received a confirmation on October 30, 2013. Now November, 21 and still no items. No return calls, no return emails. This must be a scam!
Nov 18, 2013
Rating
starstarstarstarstar 		Let Me Look Into It
by: Anonymous

I will look into and see what I can do.

Lila from Live-the-Organic-Life.com
Nov 14, 2013
Rating
star 		No gift
by: Wallace

I was looking for some dish towels, as a gift for my mother, for Christmas. I ordered early to beat the rush. I ordered on October 22nd and it is now November 15th and still no gift for Christmas. If I ran my store the way these people do I would be out of business. I have made 5 phone calls and get only voice mail, and one time the voice mail was full. I do not think I will ever receive the towels. I will see if I get my money back.
Nov 14, 2013
Rating
star 		No gift
by: Wallace

I was looking for some dish towels, as a gift for my mother, for Christmas. I ordered early to beat the rush. I ordered on October 22nd and it is now November 15th and still no gift for Christmas. If I ran my store the way these people do I would be out of business. I have made 5 phone calls and get only voice mail, and one time the voice mail was full. I do not think I will ever receive the towels. I will see if I get my money back.
Oct 14, 2011
Rating
starstar 		Great product, less than great customer service
by: Anonymous

Received some beautiful bamboo towels for our wedding. Unfortunately, this was a blip in our registry, and we received more than needed. We contacted Good Fibers to do an exchange, and 2 weeks later, we are still waiting. We have left several messages and sent two emails but have received ZERO responses. The few times they have answered the phone, they have been helpful; however, nothing has been resolved, and we are very frustrated with the lack of customer service. At this point, we feel like they might be screening our calls and not answering when our number shows up. Will not purchase anything from this site in the future.

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